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FAQ's

When will my order ship?
We aim to get all orders dispatched within a few days of receiving your payment. We understand that there will be times when you need an order dispatched urgently! If you contact us, we will do our utmost to meet your demands.

I haven't received my order,  what do I do?
You will receive an e-mail when your order has been shipped. Please allow 3 working days for delivery in Ireland, 4-6 working days for delivery to UK, & 10-14 working days for the rest of the world.
If, after this time, you haven't received your order, please contact e-mail [email protected]

I don't live in Ireland, can I still buy your products?
Yes. We currently ship worldwide.

How much is p&p?
Standard  delivery is €7.95 per order to anywhere in Ireland. Candles are shipped via Fastway Couriers. A signature will be required for delivery.
ExpressPost Next Day Delivery (after dispatch) is €14.50 per order to anywhere in Ireland. A signature will be required for delivery.


I've changed my mind. Can I get a refund? 
As all items are personalised & made to order, we only offer a refund or replacement in case of error on our part.

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